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Boingo Wireless Complaint - Beware Boingo's download option - Boingo Wireless
Boingo Wireless Complaint

Boingo Wireless Complaint


Beware Boingo's download option - Boingo Wireless

I stupidly purchased a one-hour internet service at the Newark airport and downloaded their software. The software interferes with my Firefox browser and so I tried to get rid of Boingo--to no avail. When I try to throw the Boingo application in the trash, I cannot, because it is "in use". But there is no way to close it down, not even by turning off my computer and restarting. It is very sneakily designed to be there forever.

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boingo says: (9 years ago)
I'm sorry to hear that you're having trouble with our software. The Boingo software automatically pops up when you're in a Boingo hotspot, and it conveniently stores your username and password so you can connect with a single click. In fact, most of our customers love these features because it makes connecting simple.

If you'd like to uninstall the software, please follow a few simple steps, found here: http://www.boingo.com/boingo-faq.php?lang=en#boingo-products-services. If there's anything else we can help with, please let us know.

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