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Boingo Wireless Complaint - Boingo
Boingo Wireless Complaint

Boingo Wireless Complaint



Crown Plazas? Not the ones I stayed in. Usually in N America when I search, the Boingo hotspots are Starbucks (hotspot anyway?) and Macdonalds!
I'm now in the painful process of trying to cancel my subscription and there is no direction on their site as to how to do this.....the telephone number for the uk doesn't work. It was a 1 month trial and no use.

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boingo says: (8 years ago)
So sorry to hear about your frustrating experience with us. Currently, we do not offer the ability to cancel your account online. You may either call us, or send an email to support@boingo.com to close your Boingo account.

However, I'll be happy to assist you with your account, and if you'd like, to help identify hotspots near your travel destinations and your local area. Please email me at lsanyal at boingo dot com, and we'll help you with your request quickly.

Warm Regards,
Lauren Sanyal

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