Boingo Wireless Complaint
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No service, pain to cancel - Boingo hot-spot
I attempted to sign up to Boingo wireless at Heathrow airport. The connection to sign up was terrible but I only needed to send one email for work so I persisted and some how managed to create two accounts. I never was able to get an internet connection so I assumed the accounts were never created. After getting my first bill I contacted them to refund the money and close the account. 3 months later I notice they have been billing me almost $50 a month.
With the help of my credit card company I have hopefully gotten them to refund all but one charge for $24.
With the help of my credit card company I have hopefully gotten them to refund all but one charge for $24.
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Review Rating: 1 out of 5
Reviewed By: jncressman
Company: Boingo Wireless
Product: Boingo hot-spot
Date Added: 2 years ago
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