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Boingo Wireless Complaint - Outright thievery - Boingo Wireless
Boingo Wireless Complaint

Boingo Wireless Complaint


Outright thievery - Boingo Wireless

As expected I was charged for the services rendered. However, I did not expect to be charged again two days later. What is that about? And yes, they charged me a month later too, which I expected because I didn't cancel my contract. I did read the fine print before I agreed to the services but I didn't agree to be billed twice in one period. Charging me twice in the same billing cycle for their services is basically pick pocketing. What's up with that?

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boingo says: (7 years ago)
Oh no! We're so sorry to hear you had a negative experience with us. :( We'll be glad to investigate what happened, explain fully, and try to make things right between us. Email lsanyal@boingo.com, and we'll assist you.

Warm Regards,

Lauren Sanyal
Boingo Wireless

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