Boingo Wireless Complaint

Boingo Wireless Complaint

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slow service at Heathrow airport - Boingo hot-spot


I am currently sitting in Heathrow with a delayed flight (again) and BOINGO wireless service is very slow (again). This happens in other airports as well, as BOINGO seems to have a monopoly. I don't mind paying but I expect good service when I do so.


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Comments


boingo says: (2 years ago)
 0
We're so sorry to hear that you had a negative experience with your Wi-Fi connection at London Heathrow Airport. We'd like to investigate the issue you reported, determine what happened, and try to make things right for you.

Would you please email me at lsanyal at boingo dot com and tell me your approximate location within the airport?

Warm Regards,
Lauren Sanyal






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