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Boingo Wireless Support Ticket - Did not authorize

Boingo Wireless Support Ticket

Did not authorize

Created By: crosspondgreg's Picture crosspondgreg Last Reply: crosspondgreg's Picture crosspondgreg
Priority Level: [Emergency] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: General Replies: 0

Hi- I am writing you because I just noticed a charge on my account for $17.90 for unlimited wifi every month.

I called one of your reps and they told me that I was at LaGuardia airport in Nov 2010 and authorized a monthly charge.

This is inaccurate and If you do not reimburse me the full amount ASAP I will report you to the BBB and the FTC.

There is over $900 that I have been charged since Jan 2011. Check and see how many times I logged on to my account or tried to use your service- you will see very little or even zero.

Best Regards,

Greg


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